Incidents reported on status page for Subtle Web Inc https://status.formcrafts.com/ https://d1lppblt9t2x15.cloudfront.net/logos/cf8c67bd012a8507f412cdfa57e9412a.png https://status.formcrafts.com/ en https://status.formcrafts.com/incident/602034 Thu, 12 Jun 2025 20:20:00 -0000 https://status.formcrafts.com/incident/602034#a06a9eb3089f752ac85c98396eaf8715cdf3d1c15049ce1b5b04ead891c5297f We’re seeing encouraging signs of partial recovery for some users, and we’re hopeful that full access will be restored soon. Our team is actively monitoring the situation and working toward a complete resolution. https://status.formcrafts.com/incident/602034 Thu, 12 Jun 2025 20:20:00 -0000 https://status.formcrafts.com/incident/602034#a06a9eb3089f752ac85c98396eaf8715cdf3d1c15049ce1b5b04ead891c5297f We’re seeing encouraging signs of partial recovery for some users, and we’re hopeful that full access will be restored soon. Our team is actively monitoring the situation and working toward a complete resolution. https://status.formcrafts.com/incident/602034 Thu, 12 Jun 2025 19:10:00 -0000 https://status.formcrafts.com/incident/602034#679400010159d9a0d723558cd6e3c88fba679c4b03c46ba1abe67b2ffb4d17e1 We’ve identified a system outage with one of our cloud providers, resulting in Formcrafts and associated forms being inaccessible. We’re actively working with our vendors to resolve the issue and are exploring all available options. https://status.formcrafts.com/incident/602034 Thu, 12 Jun 2025 19:10:00 -0000 https://status.formcrafts.com/incident/602034#679400010159d9a0d723558cd6e3c88fba679c4b03c46ba1abe67b2ffb4d17e1 We’ve identified a system outage with one of our cloud providers, resulting in Formcrafts and associated forms being inaccessible. We’re actively working with our vendors to resolve the issue and are exploring all available options. https://status.formcrafts.com/incident/477133 Thu, 12 Dec 2024 19:54:00 -0000 https://status.formcrafts.com/incident/477133#4b6df893307de815e6129de618275042866eb011765494512a725eb59b2faed8 The issue has been resolved. Our team will deploy patches to prevent this issue in the future, and improve on-call response to reduce future downtimes. https://status.formcrafts.com/incident/477133 Thu, 12 Dec 2024 18:54:00 -0000 https://status.formcrafts.com/incident/477133#ae3d4b8360539fd2ba0c51e7ba0c3e8a3a7b09818b69df00bd8941a5c93dc55e For some users forms are unaccessible via vanity subdomains, or have a high loading time. This issue is intermittent. https://status.formcrafts.com/incident/460155 Tue, 12 Nov 2024 14:46:00 -0000 https://status.formcrafts.com/incident/460155#4109390d30ac981dbddac993b767ade8484f920bc122c0f23cc976981ff0e9c5 Form editor issue resolved. Please use the Retry Access button. https://status.formcrafts.com/incident/460155 Tue, 12 Nov 2024 14:06:00 -0000 https://status.formcrafts.com/incident/460155#2511d6d28eed9c7c826ddd3eab782163064fdc0886eb534080173b42c93da8fb The form editor is currently unavailable, owing to an issue with our realtime server. https://status.formcrafts.com/incident/438376 Sun, 01 Sep 2024 20:11:00 -0000 https://status.formcrafts.com/incident/438376#633948f3867cd7638ef6922a1f5c163fed6ef4db5e033adc14a0b024cf14292d Our cloud provider was able to restore services, and the dashboard and user-facing forms should be available again now. We will be updating our contingency planning after this incident. You can view a timeline of the events here: https://status.flyio.net/incidents/wqp5ld52rmnr https://status.formcrafts.com/incident/438376 Sun, 01 Sep 2024 19:31:00 -0000 https://status.formcrafts.com/incident/438376#a6172877ca48df021062310ad3749bcbfe428087facb89d8292e37c8c8291f6f Our cloud provider is experiencing a network outage, affecting most of our customers. Form dashboard, and user-facing forms are unavailable for most accounts. https://status.formcrafts.com/incident/275394 Fri, 20 Oct 2023 05:43:00 -0000 https://status.formcrafts.com/incident/275394#dda1626a743bb94a7275d365ba579c7090a5d4e071e362afc77ca76990d3dac8 We were able to identify the root cause and fix the issue. Steps will be taken to minimize such downtimes in the future. https://status.formcrafts.com/incident/275394 Thu, 19 Oct 2023 22:41:00 -0000 https://status.formcrafts.com/incident/275394#cabf133c98fc359fd341cafab816b7e43deec73cb04f27b3ec7056be9a71b96f Auto-renewal of SSL failed owing to a mis-configuration